Sales

Intelligent Answers to Customer Service Issues with Tom Vander Well

Far too often businesses fail to make the connection between lousy sales and customer service. Here you'll meet Tom Vander Well the President/CEO of Intelligentics a company devoted to helping companies build a better business by making sure the right questions get asked. From marketing to operations to accounting consumers are demanding they be heard and when they are...business blossoms. 
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business podcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on Google Play, PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday at 2pm on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour. 
Our Sponsors
AARP-Iowa
National Tractor Parts Dealer Association
Oasis - A Paychex Company
Tero International

The Business News Headlines 17 February 2020

The lingering concern about the coronavirus now has Apple saying it will miss it's revenue forecast for the March quarter and we'll share why. It's the business news headlines for Monday the 17th of February, President's Day so the markets are closed. Today we've got these stories:
Apple and revenue;
GM leaving three countries;
Another retail company files Chapter 11;
We've got a milk story;
Global markets were up today;
Tesla told to stop construction in Germany;
China is, literally, laundering its money;
The high cost of a Tweet.
Those stories plus Laura Kinnard joins me to chat it up about business events in the Greater Des Moines Metro and she's got quite a list.  Laura has the business events blog DMBizMixer.com and teaches at Drake University as well as the Des Moines Area Community College. PLUS she is the primary at The Runway Innovation and Events Studio at Southridge. Click here for that conversation. 
Thanks for listening. 
 

The Business News Headlines 13 February 2020

If you are a regular listener or even if you've checked in a couple of times over the past two weeks you know that we've wondered how long investors would choose to ignore the economic impact of the coronavirus. That story and more:
The prices of phones are...going up, way up;
That Microsoft / U.S. Defence Department deal? On hold;
A major newspaper company files for bankruptcy;
What's really killing retail? Some thoughts;
The Wall Street Report;
Mental health issues treated differently at school vs. work.
Those stories plus you'll meet Liz Cooney a new learning specialist at Tero International. If that name sounds familiar to those of you in Central Iowa...it should. You can here that conversation here. 
Thanks for listening! 

Meet Rantizo - Drone Spraying for Agriculture

I was in the Media Room at the Iowa Power Farming Show and asked around about new technology and adaptations for agriculture and I was told I should check out Rantizo who came to showcase their new drone spraying device. Working the booth for Rantizo was David Pieper the Director of Sales for the Iowa City based company. We sat down to talk crop spraying and drone usage.  Gotta love technology. 
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business podcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on Google Play, PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday at 2pm on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour. 
Our Sponsors
AARP-Iowa
National Tractor Parts Dealer Association
Oasis - A Paychex Company
Tero International

Retail Online Sales Tax - A Nightmare for Sellers

Back in November we promised you a return conversation with attorney George Isaacson from Brann & Isaacson a law firm in Maine. Mr. Isaacson represents multi–channel marketers and electronic merchants throughout the United States in connection with state sales, use and income tax matters, as well as regulatory issues.  I sat down with George in Maricopa, Arizona where he was speaking to members of the National Tractor Parts Dealer Association about the impact that 12,000 tax entities in the United States has on the economics of small and medium size companies. What he says will shock you and how to fix it may give those of you selling on the Internet some...hope. 
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business podcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on Google Play, PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday at 2pm on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour. 
Our Sponsors
AARP-Iowa
National Tractor Parts Dealer Association
Oasis - A Paychex Company
Tero International

The Business News Headlines 20 January 2020

Back from an assignment in Arizona it's the Monday Edition of the Business News Headlines. While it was warmer there it still wasn't home.  In the news today:
Harry and Meghan to follow Barack and Michelle;
Bad news from global auto sales;
Boeing is looking for cash;
Delta had a good year so they are sharing;
Buying votes in farm country;
U.S. markets closed but a quick look at global stocks;
Tony Romo about to get a big paycheck.
Those stories plus Laura Kinnard from Drake University and DMBizMixer.com is in to chat it up about business events happening in the Greater Des Moines Metro.  Listen up right here. 
Thanks for coming by! 

The Business News 27 December 2019

Could you tell it was a Friday just before another holiday?  We could. Sorta quiet but lots and lots of people working social media.  Hey, it's...Friday.  Here's what we've got for you today:
Awash in profits big banks cutting employees;
Do you really want that Amazon fulfillment center in your town;
UPS says watch out for January 2nd;
Wages are up but...there is a but;
This fast food company beats everybody else and there is a reason.
Wall Street notched a mixed day but records we established.
Those stories plus Jeff Pitts from Cityview Magazine is with us chatting it up about Stuff to DO in the Greater Des Moines Metro. Listen to that...here!
Thanks for coming by! 

The Business News 18 December 2019

It's the Mid-Week Edition of the Business News Headlines, thanks for coming by. You want to reach us on Twitter you can do that @IOB_NewsHour. In the news today:
Retailers are getting ready for Super Saturday;
Amazon is updating their return policy;
Oh, the pain of the "sloping toilet";
Lots of job creation but...no people and why;
Chances of being audited next year...are up;
The Wall Street Report in a word: "Sluggish";
Fast Food Workers get a gut punch.
Those stories plus a conversation with Brian Waller of the Technology Association of Iowa as we talk about that groups legislative priorities going into the 2020 legislative session. Technology is a big, very big, deal in Iowa and we'll talk about that here.
Thanks for listening! 

The Business News Headlines 11 December 2019

The Business News Headlines for Wednesday the 11th of December, and thanks for coming by. Today we've got:
Apple WAS the world's largest public company but, no more;
Home Depot and...Opioids?
The Cocaine Santa Controversy;
Pay Up - Prices are headed up on...;
The Time Person of the Year;
The Word of the Year.
Those stories plus constitutional law professor and partner in the firm Brann & Isaacson of Lewiston, Maine, George Isaacson joins me to talk about online sales tax and how it impacts sellers, different product, the more than 11,000 tax jurisdictions and the risk sellers have in getting any of this...wrong. To hear that conversation, click here. 
Thanks for listening!

Online Taxation with George Isaacson

My guest is George Isaacson a partner with Brann-Isaacson of Lewiston, Maine and a constitutional law professor who has argued before the Supreme Court. Mr. Isaacson will talk about the nightmare of calculating taxes for more than 11,000 different tax entities in the United States along with what is taxed, what isn't and the risks in not getting it right.  Plus, he has a solution to the problem. It's an interesting conversation for both buyers and sellers and you can hear that here. 
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business podcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on Google Play, PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday at 2pm on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour. 
Our Sponsors
AARP-Iowa
National Tractor Parts Dealer Association
Oasis - A Paychex Company
Tero International