Management

The New Successful Sales Professional with Kyle Hopkins

What does it take to become a successful sales professional today? According to Kyle Hopkins a Tero International Trainer the world of sales has transformed from product knowledge to having the ability to communicate and respond to a customers real needs. Why? Because often the consumer already has the product knowledge so the role of the sales person is that of being a trusted partner in the exchange. But, how do you get there? The answer to Outcome Driven Sales is right here. Go! 
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business podcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on Google Play, PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday at 2pm on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour. 
Our Sponsors
AARP-Iowa
National Tractor Parts Dealer Association
Oasis - A Paychex Company
Tero International

The Business News Headlines 19 February 2020

It's mid-week and the markets bounced back today and no doubt would have gone higher if it wasn't for the Fed suggesting that interest rates are going to stay put for a bit.  Here are the stories for today:
More and more seniors are entering the job market...and what are they doing?
Bottled water is in trouble in more than one state;
Another restaurant chain ignoring child labor laws;
The Wall Street Report
"Friends" continues to make new friends and lots of money.
Those stories plus a Marketing Tip this time about podcasting. What is it about content that really impacts? You will be surprised. Also in this segment I'll offer some equipement tips, social media tips and more.  It's called "Think Before You Podcast" and you can here that...here. 
Thanks for listening! 

The Business News Headlines 18 February 2020

Investors are back on Wall Street following the Presidents Day Holiday and, well, things didn't go so well. Here are the business news headlines we've got for you today and on YOUR time:
We get the message...we're dependent on China;
Workers in China ain't working;
Not Pot but CBD joints are doing well;
Automakers turning their backs on these buyers;
The Wall Street Report;
The bank says it will cut 35,000 jobs.
Those stories plus Tom Vander Well the President/CEO of Intelligentics joins me to talk about how companies often fail at their customer service and that failure cuts into sales and profits. He says that when a company asks  the right questions things get turned around.  From marketing to operations to accounting consumers are demanding they be heard and when they are...business blossoms. You can hear that conversation here. 
Thanks for listening!

Intelligent Answers to Customer Service Issues with Tom Vander Well

Far too often businesses fail to make the connection between lousy sales and customer service. Here you'll meet Tom Vander Well the President/CEO of Intelligentics a company devoted to helping companies build a better business by making sure the right questions get asked. From marketing to operations to accounting consumers are demanding they be heard and when they are...business blossoms. 
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business podcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on Google Play, PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday at 2pm on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour. 
Our Sponsors
AARP-Iowa
National Tractor Parts Dealer Association
Oasis - A Paychex Company
Tero International

The Business News Headlines 17 February 2020

The lingering concern about the coronavirus now has Apple saying it will miss it's revenue forecast for the March quarter and we'll share why. It's the business news headlines for Monday the 17th of February, President's Day so the markets are closed. Today we've got these stories:
Apple and revenue;
GM leaving three countries;
Another retail company files Chapter 11;
We've got a milk story;
Global markets were up today;
Tesla told to stop construction in Germany;
China is, literally, laundering its money;
The high cost of a Tweet.
Those stories plus Laura Kinnard joins me to chat it up about business events in the Greater Des Moines Metro and she's got quite a list.  Laura has the business events blog DMBizMixer.com and teaches at Drake University as well as the Des Moines Area Community College. PLUS she is the primary at The Runway Innovation and Events Studio at Southridge. Click here for that conversation. 
Thanks for listening. 
 

Business Events in Des Moines with Laura Kinnard

Each week Laura Kinnard joins us to chat it up about business events in the Greater Des Moines Metro and she's got quite a list.  Laura has the business events blog DMBizMixer.com and teaches at Drake University as well as the Des Moines Area Community College. PLUS she is the primary at The Runway Innovation and Events Studio at Southridge. 
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business podcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on Google Play, PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday at 2pm on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour. 
Our Sponsors
AARP-Iowa
National Tractor Parts Dealer Association
Oasis - A Paychex Company
Tero International

The Business News Headlines 14 February 2020

Welcome to the Valentines Day Edition of the Business News Hour. Today we're showing some love to these stories:
Consumer Data....stalls and that's not good;
The low-tech way this scam works;
Delta Airlines says they will be carbon neutral by...March;
The Wall Street Report;
The China trade numbers are in and ouch!
Save some love today for dating apps.
Those stories plus our Friday look at Stuff to DO in the Des Moines Metro this weekend into next week. With me to riff on everything from sports to arts and entertainment is Jeff Pitts the managing editor of Cityview Magazine. Here is that...ONLY FUN...conversation. 
Thanks for listening! 

Meet Liz Cooney a New Learning Professional at Tero International

As soon as she walked into the studio the connection was clear. Meet Liz Cooney a new learning specialist at Tero International and, yes, the daughter of Molly and Kevin two very well known people in Central Iowa who worked together at KCCI-TV8 for years. Here we talk a bit about her background, what she has in store for her in her new position and how Tero works...on the inside.
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business podcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on Google Play, PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday at 2pm on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour. 
Our Sponsors
AARP-Iowa
National Tractor Parts Dealer Association
Oasis - A Paychex Company
Tero International

The Business News Headlines 5 February 2020

Today Wall Street put a bunch of things behind them and focused on job numbers ahead of the official report due out on Friday.  Here's what we've got for you today:
Strong employment data an a rumor lifted the markets;
Yesterday a big day for Tesla...today? Not so much;
Macy's is closing and now opening stores;
The trade deficit shrinks;
The Wall Street Report;
Because of a duck, insurance has become fun;
Leadership changes at LinkedIn.
Those stories plus:  It's called "market research" you know...what people like and don't like when it comes to products and services. But in this interview there is a major twist. My guest is Robert (Lewy) Lewis the principal at Quester a company doing business with Fortune 500 and Fortune 100 companies. While there are many market research firms out there Quester is a bit different because they have perfected collecting consumer responses using artificial intelligence. What does that do to the sampling and speed of reporting? We'll let Lewy share that with you. 
Thanks for listening! 

THe business News Headlines 30 January 2020

It was quite the day on Wall Street as investors continued to pay attention to the deadly coronavirus but then...a break through:
Facebook stock lost $50 billion;
President Trump and job promises;
Retail takes yet another hit;
Levi Strauss closes stores in China;
Amazon and holiday sales numbers;
The Wall Street Report
Work from home a bigger deal;
Fast food labor shortages...fix it by....
Those stories plus some thoughts on business and being truthful.What a timely topic from our friends at Tero International: Here Deborah Rinner the Chief Learning Officer at Tero dives into honesty, reputation management, business transparency and much more. And how timely is this?  Just this week CNN issued a story about a major study about honesty in business and in our personal lives. Click through to listen.
Thanks for listening!