Customer Service

Meet Alison Haider from Tero International

One of the great things we get to do is interview a wide variety of people. Folks that have been in business for decades to those who are just starting out. Today our focus is on Alison Haider who is experiencing a new job, a new company and a new community. Alison is the Learning Specialist at Tero International. Here we talk about her new world away from Northfield, Minnesota, what she is learning about the business world and a bit about her love of theater. It's always fun to chat with young people who are really excited about their career path.  Meet Alison! 
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour.

The Business News Headlines 1 December 2021

We've been doing this newscast for a very long time but I can't remember another day in which the Dow did a nearly 1,000 point turnaround in just...hours. That story and more plus stay with us as we talk with Congresswoman Cindy Axne of Iowa about fixing the supply chain troubles that are impacting...everything. But first the news:
The Dow and the Turn and Why;
Bad corporate experience? Try...Twitter;
Burger King to change it's menu and you won't believe why;
Toys R Us is back with brick & mortar in the U.S.;
GM, Korea and EV's;
The Wall Street Report;
And, "The Rock" is rockin' Netflix.
For the interview it's Congresswoman Cindy Axne of Iowa in to talk about fixing the supply chain crisis with a number of legislative efforts she is pushing in Congress. Actually fixing something rather than leading the charge on wedge issues? Refreshing and to listen to that conversation click here. 
That's a wrap and thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour.
 

Retain or Replace Your Customer - A Marketing Tip

Recently we did an interview with Basel Nassar the founder of Boss Nation, a collection of dog and cat food, treats and gear. During that conversation Nassar talked about relationships and how important those are when he is enlisting stores to carry his products. He said, "My marketing team wants me to spend thousands of dollars in social media outreach, and while that is important, I don't believe it is better than building solid personal relationships with the people who carry our brand."
He is so spot on.
That comment led me to this Marketing Tip and it's about building relationships with those who sell your product and those folks that buy your product. The bottom line is that we all, each of us, want to matter. We want to matter in our personal and our business lives. If we matter (or have a relationship) we are much more inclined to stay with a product or service and often for years.
That is true of startups and established businesses…but sometimes the bigger we get…the more distance we put between our business and our customers.
Click the player to listen to the entire story. It takes only five minutes but it could change how you think about your...customers...you know, the people who matter.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour.
 

The Business News Headlines 9 November 2021

They say what goes up must come down and that's what happened today on Wall Street but...it could have been worse. Here are some of the top business news headlines of the day and make sure you click through to listen to my conversation with entrepreneur and Veteran, Gerald Young...fun stuff about BBQ sauce is just ahead. But, first the news:
Johnson & Johnson wins...Oklahoma loses;
Hotel workers are just saying, "No.";
Today is a special day for...chicken;
Door Dash to buy another company and it's big;
Tesla stock is having a rough go lately and why;
General Electric to split into three companies;
The Wall Street Report;
And, get ready for another baby boom?  Could be!
Those stories and we've got Gerald Young back to check on his BBQ sauce story. Gerald from Young G's BBQ Sauce has been a very busy entrepreneur. And, because it's also Veterans Week...we figured this fit.  A Vet who is also an entrepreneur...and this is a fun interview.  To listen, click here.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour.
 

Boss Dog/Cat Brand - Pet Food Humans Can Love

It's estimated that this year $109 billion will be spent on...pets. Much of that stunning number comes from how Americans are feeding their dogs and cats. Today you'll meet Basel Nassar the founder behind Boss Dog and Boss Cat food, treats and gear. You'll learn about how this entrepreneur leveraged his Greek Yogurt business to create Boss Nation Brands. From conception to marketing to the health aspect of the food and his relationship with store owners. Enjoy...we sure did!  
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour.

The Business News Headlines 27 October 2021

What goes up must come down and that's what happened today on Wall Street...and we'll share why. Also today we're going to get "hyper-local" with our guest segment and visit with Mike Jones a public defender and candidate for Mayor of the small Iowa community of Windsor Heights. He's taking on an incumbent and details...why.  But, first the news:
Wall Street ticks down and why;
Another burger place in San Francisco forced to close;
Fail to tip your Door Dash Driver...could mean cold food;
Ford reports some good earnings and surprises Wall Street;
Carvana, Hertz and Tesla;
Finally some good news from Harley-Davidson;
The Wall Street Report;
Is that MBA worth it?  We have an answer.
Those stories plus you'll meet Mike Jones who is currently a City Councilman for Windsor Heights, Iowa and Mayor Pro-Tem. So...why is he challenging the incumbent? We asked in this hyper local segment...enjoy.  You can hear that conversation here.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour.
 

The Business News Headlines 26 October 2021

Welcome to the Tuesday Edition of the Business News Headlines, grateful, as always, that you're here with us.  This is what we've got for you today:
The Pfizer vaccine is approved for kids 5 - 11;
The richest person on the planet is...
New records on Wall Street but just barely;
Burger King is not having a good year;
McDonald's workers walk out and why;
GM takes the wraps off an amazing vehicle;
The Wall Street Report;
Three states lead the nation in voluntary job quits...why?
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour.
 

The Business News Headlines 11 October 2021

Welcome to the Monday Edition of the Business News Headlines!  No mail service today and many financial institutions were closed but...Wall Street was not and I'll have those numbers for you in just a bit.  In the news:
Herb Kelleher is rolling in his grave;
Get ready to pay more at the pump;
This fast food company found a labor answer;
Meanwhile "We're perplexed" said the U.S. Sec. of Labor;
Amazon is "softening" getting back to the office;
The Wall Street Report;
Are you dreaming more about...work?
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour.

The Business News Headlines 1 October 2021

Remember when we reported that October should be a better month for Wall Street than we saw in September. Well, today is the first day of the new month...here's what we've got for you today:
October moved the markets;
If you bought this at Kohls stop using it;
Consumers are letting Walmart have it;
Heard about the price of propane? Yikes;
John Deere and the UAW contract talks;
Brisk RV sales boost manufacturers stock prices;
Get ready for slower mail delivery;
The Wall Street Report;
Working Parents and New WFH Rules.
And, because it's Friday, Jeff Pitts the managing editor is in to chat it up about Stuff to DO in the Greater Des Moines Metro.  We've got a bunch of stuff to riff about...some old time memories and more.  To listen to Jeff all you've got to do is click here!
Thanks for listening! 
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour.

Farm to Table - Market Wagon with Nick Carter

There has been a trend for some time among consumers; they want to know more about the food they eat. Where does it come from how is it produced and, even better, does it taste like...food? Taking a cue from his agriculture roots Nick Carter created a farm to table delivery service called Market Wagon. Here we talk about all the states Market Wagon serves, what started him down this path and why is it so important to his family and so many farming families in the United States.  Good stuff is just a click away! 
Thanks for listening! 
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour.