Customer Service

Meet Entrepreneur Nikolas Bender and Agent Clean

Everything happens for a reason. Not long ago a young lady, Gabby, was in our neighborhood putting door hangers out for Agent Clean a company that does commercial and residential exterior cleaning. We've been wanting to do this for some time so I called them and Gabby set up a meeting.  Nikolas Bender showed up and he gave me a price and we set the date. However, during that time I was asking him questions about the business and learned a great deal. Without reservation we can recommend this company and it turns out it's a family business.  Gabby is his wife. Click through to learn how Nikolas, who was a part-time employee of the company ended up as the owner.  A true entrepreneur. 
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines and Sam Sapkota 3 September 2024

Welcome back to the first weekday of September.  Hope those of you living in the U.S. and Canada had a great Labor Day Holiday Weekend.  But, not we're back and just in time for an awful start on Wall Street. Much like August the three major indexes fell, big time and we'll start with that story.  Stick around because after the news you'll hear from Sam Sapkota about venture capitalism, Shark Tank and the company he and his business partner purchased just this past March that has really taken off. Meanwhile, if you want to reach out to us on social media you can hook up with us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  Here's what we've got for you today: 
It was awful on Wall Street and why;
The question might be, "Has the Fed waited too long?";
Solo dining is a trend...no, really!
Another deadly accident think drinking and auto-technology;
The Wall Street Report;
More bad news for Elon and "X".
Now meet Sam Sapkota a former venture capitalist who will give you a "behind the scene" look at that profession and how it's nothing like Shark Tank.  We'll then spend some time talking about the company he and his business partner purchased back in March and how Revival Concrete Coatings has grown and become so profitable in just...months.  
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.
 

The Business News Headlines 27 August 2024

We kick things off today talking about...YOU!  You, the consumer that is.  The Conference Board released their Consumer Confidence Study and the numbers are pretty amazing.  We'll also share why that is so important...and, thank you! Also, if you want to reach out to us on social media you can hook up with us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  Here's what we've got for you today:
Consumer Confidence is UP and by the numbers;
More police departments are starting to us AI for reports;
The question is...will it work?
Fake Reviews and Testimonials and the FTC;
The Kelce Brothers and the Podcast "New Heights" is in the news;
The Wall Street Report
What trends and what doesn't...
And, a new price on a popular weight loss drug.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines 23 August 2024

Since Wednesday we've been expecting this and on Friday morning, in Jackson Hole, Wyoming, Fed Chair Jerome Powell said it out loud, "The time has come...".  We're talking about a reduction in the federal prime rate come September and that kicks off our newscast this evening. Also,  if you want to reach out to us on social media you can hook up with us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  Here's what we've got for you today:
Powell says it out loud. Now we wait;
And the markets reacted to what he said;
An update on that Canadian railroad strike;
Rents have spiked and now the Justice Department files suit;
Millions have been kicked off the internet. Why and what the FCC will do;
The Wall Street Report;
And, how about copyrighting a...smell?  But no ordinary smell.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

From 35 Years in HR to Teaching Important Business Skills - Meet Liz Hatfield of Tero

Every so often I'll sit down with a guest and things just click. That's exactly what happened when I met, for the first time, Liz Hatfield a new skills trainer with Tero International. Liz had spent some 35 years as an HR professional before being asked to join the Tero Team.  Here we'll talk about some of the changes she's seen in the world of Human Resources and then dive into a couple of examples of what she's now teaching to corporate leaders, team members and individuals who are eager to learn how to become a more effective communicator and even a better sales person.  Meet Liz:
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines and Liz Hatfield of Tero International 21 August 2024

We kick things off today by taking a second look at how many jobs were created between March of last year and March of this year and the number is...well...stunning,.  That plus some "Fed Talk" boosted the markets. For the interview you'll meet Liz Hatfield a newer member of the Tero International Team of training professionals. Liz has 35 years of experience in the Human Resources world and we'll touch on the changes she's seen as well as flesh out some of the interesting topics she now teaches to professionals, team leaders and folks who simply want to polish their skill set. And, if you want to reach out to us on social media you can hook up with us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  Here's what we've got for you today:
Job data was revised downward by over 800,000 jobs;
The Fed Minutes are out and that fueled Wall Street;
The Tale of Two Retailers: Target and Macy's;
Ford is re-thinking EV production and promises 3 new vehicles;
The Wall Street Report;
Yes, we think it's too early but Starbucks does not.
And meet our newest friend, Liz Hatfield from Tero International.  It's a great conversation and I know you'll learn some important lessons.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines 14 August 2024

We told you earlier in the week this was going to be a big week for inflation data and today the Labor Department released it's report about July and that sparked the markets. This is the Business News Headlines for Wednesday the 14th day of August and thanks for being with us.  And, if you want to reach out to us on social media you can hook up with us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  Here's what we've got for you today:
Inflation is coming down we'll share the numbers;
Also what the primary cause for any July inflation was;
So, what fell in July and by how much? We'll share;
A "Sweet and Salty Deal" made the news today;
A "hidden report" about that Ohio derailment is out;
Retailers continue to lock up products hurting their sales;
The Wall Street Report;
A shake up over at Victoria's Secret and why.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines 7 August 2024

Wall Street Faded in the final two hours of trading bringing back the…bears.  It’s the business news headlines for Wednesday the 7th of August and thanks for being here. We'll start with that story and share with you what happened.  If you want to reach out to us on social media you can hook up with us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  Here's what we've got for you today:
Wall Street fell today and why;
If you are hooked on the Olympics it might be Peacock;
An interesting story about the Olympics and food for Paris;
A fatal crash of a Cybertruck has made the news;
Heard about "Day Passes" from swanky hotels & resorts?
The Wall Street Report;
The trouble with department stores and nearly vacant malls;
But there is a but to that story as well.  Think Von Maur.
Thanks for being here!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines 5 July 2024

Notice something about "rush hour" in your city today? It was like it didn't exist as many American's took today off as well.  Welcome to the Business News Headlines for Friday the 5th day of July, glad you are with us. A reminder that we're back on Sunday, Noon Central and only on News/Talk 1540 KXEL with the Business Week in Review and yes, we stream. And, if you want to reach out to us on social media you can hook up with us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  Here's what we've got for you today:
A surprise in the Jobs Report;
The long holiday weekend and "rush hour";
Meanwhile state workers in Florida had the day off;
Two major luxury brands join forces;
Americans say air travel still stinks;
Texas Roadhouse is poised to rake in the cash;
The Wall Street Report;
Why United Airlines is becoming more "transparent".
Thanks for being here!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines and Call Notes 10 June 2024

Hello Monday and welcome to the business news headlines for this the 10th day of June.  Grateful you're with us. Lots of the news today centered on inflation, the Central Bank and rate cuts.  Also, make sure you click through and listen to the conversation we had with Cy Hilty the creator of Call Notes. It can be a game changer when it comes to recording business phone calls that need your attention.  If you want to reach out to us on Social Media you can hook up with us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  Here's what we've got for you today:
A muted day on Wall Street and why;
Big Banks are softening their rate cut expectations;
The Biden Team is reaching out to businesses and saying...
A take-over brewing at Southwest Airlines and why;
Apple takes the wraps off its AI product;
Some thoughts about rate cuts from us;
The Wall Street Report;
Weather and prices of coca, wine and olive oil.
For the interview you'll meet Cy Hilty who has developed a program that will boost your customer service. It's time to ditch that scrap of paper that has phone numbers and messages and move into Call Notes.  While designed for the parts industry we think it has a life in other areas. Never miss another phoned in sale.  To listen to that conversation CLICK THIS LINK.
Thanks for being here!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.