Ever make a mistake? Sure, we all have. But, what might be the most important thing to do after you realize a mistake has been made? That's what we talk about with the President/CEO of Tero International, Ro Crosbie. It's an important issue that if not handled correctly will have a negative impact on your leadership ability, your business, your fellow workers and those you serve. That and a new offering from Tero...here's Ro.