This Is Healthcare? Roxi Copland and "The Breast of the Story"

We are told by insurance companies the way to hold costs down is to research health care charges and learn what the payment options are. How is that working? Enter Roxi Copland who found a lump in her breast and tried to figure out her options. It turned into a circus and, from what she says, it's a system that is so convoluted it's nearly impossible to do...what we're told to do.

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