Legendary Service with Vicki Halsey

Here we visit with Dr. Victoria Halsey author, professional speaker and VP of Applied Learning at The Ken Blanchard Companies about...customer service and her role at the upcoming Central Iowa Business Conference slated for 11 October. (Click here for details and to register.) In this conversation we talk about what makes for impressive and winning customer service, what motivates companies to do "the right thing" and the impact service, real service, has on the bottom line. Stories and ideas from one of the best. Enjoy and thanks to the Urbandale Chamber of Commerce for hooking us up. 

The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.

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