Retail

Customer Service and Trade Show Advice with H.A. Gross

Here you will meet H.A. Gross who with his wife, Cindy, own Plaza Printers based in Urbandale, Iowa. This is a story about exceptional customer service and living up to your word. We were in New Orleans for the 40th Annual Conference and Trade Show for the National Tractor Parts Dealer Association. One of the highlights of the event was bringing together former and current presidents of the group to tell their stories. It was a great addition.  To offer our appreciation we decided to give them their favorite bottle of liquor with a the NTPDA logo, their name and years of service.  The supplier failed to inscribe the name of the president and his year of service!  Here is a great story about customer service, being honest, living up to expectations and more.  Meet H.A. who also has some trade show marketing tips.  We hope you enjoy this...we did! 
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.
 

Meet Carrie Harrod from Envoy Business Systems

We covered the 2025 Annual Trade Show and Conference for the National Tractor Parts Dealer Association that was held in New Orleans. One of the newest Associate Members of the group is Envoy Business Systems a "white glove" credit card processing company. We sat down with Carrie Harrod a Client Support Specialist who, judging by this conversation. really enjoys what she is able to do for their clients. Have a listen and learn more about this rapidly growing company.  
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

Meet Brian and Amanda Kushniroff Ogema Tractor Parts

While in New Orleans for the 40th Anniversary of the National Tractor Parts Dealer Association we visited with entrepreneur Brian and Amanda Kushniroff. They love the tractor parts business and moved from Kentucky to Ogema, Wisconsin to start their new salvage yard and retail store, Ogema Tractor Parts. This is a great conversation from two dedicated individuals who truly enjoy their work.  Meet Brian and Amanda here!
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.
 

The Business News Headlines 11 March 2025

Today is the fifth anniversary of the global pandemic, COVID-19 and we kick this segment of The Business News Headlines remembering a bit about what was going on that year and the impact it had on all of our lives.  It was truly stunning. Meanwhile, should you wish to to follow us you can find us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  And our website is just a click away where you can scroll through all of our newscasts. Here's what we've got for you today and in under 10 minutes:
The impact of the Covid-19 pandemic;
Business CEO's cast doubt about the future;
New news out of Canada and Washington, D.C.;
Will the U.S. fall into a recession? Some thoughts;
The Wall Street Report;
And, the mounting risks to the labor market.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines and Ro Crosbie 5 March 2025

Another day another round of "Tariff Talk" this time...a pause.  Welcome to the Business News Headlines for Wednesday the 5th day of March. Thanks for being here and if you want to reach us on social media you can find us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  And our website is just a click away where you can scroll through all of our newscasts. Here's what we've got for you today: 
The "Pause" granted to U.S. automakers and why;
On that news markets rebounded;
The IRS to slash jobs and what that will mean;
Sale or No Sale? Talking about federal buildings;
Higher prices have kicked in...already;
Good news: Weight loss drugs prices have been cut;
Retail giants say sales this year will be down;
The Wall Street Report;
And, Starbucks CEO has tough words for workers.
For the conversation you'll meet Ro Crosbie the founder and CEO of Tero International as we talk about the hot topic of Diversity, Equity and Inclusion. What she has to say about DEI we are sure will surprise you.  And, as a reference she talks about the movie Moneyball.  The link? Listen and learn.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines 4 March 2025

We kick things off today with a look at our policy about politics and our long standing practice of avoiding that topic. However...you'll hear more about that first this afternoon.  Welcome to the Business News Headlines for this the 4th day of March.  Glad you are with us. Also, a reminder that should you wish to to follow us on social media you can find us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  And our website is just a click away where you can scroll through all of our newscasts. Here's what we've got for you today: 
We are at war;
Hints this war might be over as soon as Wednesday?
The markets ended deeply in the red...again;
Heard of the "God Squad"? You will today;
The issue of AI generated explicit images and movies. Hello Minnesota;
RTO is back in the news and this time out of California;
The Wall Street Report is ugly again;
And you will be paying more for groceries. Who said?  We'll tell.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines 28 February 2025

Welcome back to the Business News Headlines for this the final day of February 2025 and it's been a wild, wild month. Hey, a reminder that we're back with Insight on Business the News Hour, Week in Review this Sunday, Noon Central on News/Talk 1540 KXEL with the top business news stories of the past week along with two business conversations. Join us...we do stream.  Also,  should you wish to to follow us on social media you can find us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  And our website is just a click away where you can scroll through all of our newscasts. Here's what we've got for you today: 
Consumers are pulling back when it comes to spending;
Meanwhile some are predicting a 1.5% decrease in the economy;
A judge has found that mass government firings are unlawful;
The electric stove that plugs into a 110 outlet?  Yep!
Who/what is responsible for the high price of eggs? Some thoughts;
The Wall Street Report;
And, did you take part in "No Buy Friday"?
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines 24 February 2025

Finding a job can be tough for many people however, when you are a fired government worker that has a rare specialty it can really be difficult. That story tops our newscast this afternoon and welcome to the Business News Headlines for this Monday afternoon. Remember, should you want to follow us on social media you can find us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  And our website is just a click away where you can scroll through all of our newscasts. Here's what we've got for you today and all in under 12 minutes:
Laid off government works struggle to find employment;
What all of this may mean to the unemployment numbers;
Apple to invest $500 billion in the U.S. and why;
Door Dash to pay nearly $17 million in fines;
Iowa wants to strip a group of people from its civil rights law;
Why we think that's bad for business;
More chaos? Look no further than the FDA;
A popular craft store to close all of its locations;
The Wall Street Report;
And a safety agency cuts 4% of its staff and an odd end of the story.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines 21 February 2025

We kick things off on this Friday talking about you and your thoughts about the U.S. economy. In a word you are not happy and that concern tanked Wall Street for a second day in a row.  We'll get to that story first.  Also, should you want to follow us on social media you can find us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  And our website is just a click away where you can scroll through all of our newscasts. Here's what we've got for you today and all in under 11 minutes:
You are not pleased and we'll detail why;
Home sales slumped in January we'll share the numbers;
A lawsuit that targets pregnant women is allowed to go forward;
Ford is recalling vehicles. What and why coming up today;
A deeper dive into your thoughts about the economy;
The Wall Street Report (it's ugly);
And, job seekers are also feeling less optimistic. 
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.

The Business News Headlines 20 February 2025

It shocked the retail world and drove Wall Street down.  What was it? A lackluster report by the nation's largest retailer...Walmart.  That tops our newscast today and there is more about taxes and tariffs just ahead. And, should you want to follow us on social media you can find us all day on Twitter or "X" @IOB_NewsHour and on Instagram. Facebook? Sure were there too.  And our website is just a click away where you can scroll through all of our newscasts. Here's what we've got for you today and all in under 11 minutes:
Walmart is worried about the future and why;
USDA is scrambling to hire back workers who were...fired;
Lab grown meat and Nebraska made the news;
The EU is sounding the alarm for U.S. consumers;
Florida sues Target for misleading investors;
The Wall Street Report;
And, jobless numbers creep up but, there is a but.
Thanks for listening!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday business news podcast in the Midwest. The national, regional and some local business news along with long-form business interviews can be heard Monday - Friday. You can subscribe on  PlayerFM, Podbean, iTunes, Spotify, Stitcher or TuneIn Radio. And you can catch The Business News Hour Week in Review each Sunday Noon Central on News/Talk 1540 KXEL. The Business News Hour is a production of Insight Advertising, Marketing & Communications. You can follow us on Twitter @IoB_NewsHour...and on Threads @Insight_On_Business.