Here we visit with Dr. Victoria Halsey author, professional speaker and VP of Applied Learning at The Ken Blanchard Companies about...customer service and her role at the upcoming Central Iowa Business Conference slated for 11 October. (Click here for details and to register.) In this conversation we talk about what makes for impressive and winning customer service, what motivates companies to do "the right thing" and the impact service, real service, has on the bottom line. Stories and ideas from one of the best. Enjoy and thanks to the Urbandale Chamber of Commerce for hooking us up.
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
Each month Lance Hanson from Re/Max Real Estate Concepts joins us for a conversation about housing and housing trends in the Greater Des Moines Metro. Today we also ask him about a recent national article written about the unique business model Concepts has with regard to their real estate agents. One other thing, are we on track with the rest of the nation when it comes to new home starts and more?
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
In studio is Carlos Alvarez an expert in public speaking, communications and a trainer at Tero International. Here we talk about the importance of building rapport with people you do business with, work with and sell to. How can you build rapport and why is that part of building success? We asked and Carlos answered.
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
While on vacation on beautiful Anna Maria Island we ran into, for the second year, Dr. James Rappold who "holds court" at the Island Coffee Haus. We were interested in what it is that he does and oh my...he told us. The bottom line is: "Most manufacturers and businesses are disconnected from their consumer. No matter if it is B to B or B to C often business, of any size, continue to sell or manufacture what is comfortable for them...and not what the consumer wants/needs." Think about that for a moment and have a listen. And you can learn more by going to InvOpt - Inventory Optimization for Everyone.
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
The two words that describe not only the real estate market in the Des Moines Metro but nationwide are "Inventory Shortage". In other words...if you have been thinking of selling your home NOW is the time to list it In this interview with Lance Hanson a broker/owner of Re/Max Real Estate Concepts we talk about how the national real estate market mirrors what is happening right here at home. He's got some tips for the home seller as well as the home buyer. Wise words from a veteran in the real estate business.
Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
He is a favorite presenter and educator for Tero International and here Carlos Alvarez spends some time discussion seven critical areas that impead moving a sale forward. Seven things that stand in the way of getting to "Yes!" we think you'll learn some valuable tools. Listen in...
Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:05pm on AM-940, FM-104.5 and in HD at 103.3 HD2. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
Very few people sell multiple numbers of businesses. That would mean most businesses are sold by "first time" sellers. Here Sam Kreamer from the Kreamer Law Firm shares some insight on the steps you should take in the course of selling a business.
Insight on Business the News Hour with Michael Libbie is the only hour-long, business broadcast in the Midwest. You can catch us at 5:05PM on AM-940, FM-104.5 or in HD at 103.3 HD2. It is a production of Insight Advertising, Marketing & Communications a full service advertising/consulting agency based in Des Moines. Connect with The Business News Hour on Twitter @IoB_NewsHour and, for more, here is our Facebook Page.
Each quarter the Iowa Business Council surveys its members to catch their sentiment on the Iowa Economy. With us to break down the numbers, which have softened, is Elliott Smith the Executive Director of the IBC. Might this information alter your business plans in the 4th Quarter?
Insight on Business the News Hour with Michael Libbie is the only hour-long, business broadcast in the Midwest. You can catch us at 5:05PM on AM-940, FM-104.5 or in HD at 103.3 HD2. It is a production of Insight Advertising, Marketing & Communications a full service advertising/consulting agency based in Des Moines. Connect with The Business News Hour on Twitter @IoB_NewsHour and, for more, here is our Facebook Page.
In some ways how consumers buy product and services hasn't changed; we still buy from people we know and trust. In the world of direct sales that is even more the case. Here Louisa Dykstra talks about the history of direct sales, how she uses social media to connect with consumers and partners and about her work with Norwex.
Insight on Business the News Hour with Michael Libbie is the only hour-long, business broadcast in the Midwest. You can catch us at 5:05PM on AM-940, FM-104.5 or in HD at 103.3 HD2. It is a production of Insight Advertising, Marketing & Communications a full service advertising/consulting agency based in Des Moines. Connect with The Business News Hour on Twitter @IoB_NewsHour and, for more, here is our Facebook Page.
Every day we are "selling" something. Be it a product or service or...ourselves. In this interview with Wayne Bruns from Tero International we learn about some key elements that we can employ to better make our case and persuade the meeting toward action.
Insight on Business the News Hour with Michael Libbie is the only hour-long, business broadcast in the Midwest. You can catch us at 5:05PM on AM-940, FM-104.5 or in HD at 103.3 HD2. It is a production of Insight Advertising, Marketing & Communications a full service advertising/consulting agency based in Des Moines. Connect with The Business News Hour on Twitter @IoB_NewsHour and, for more, here is our Facebook Page.
