Here we visit with Dr. Victoria Halsey author, professional speaker and VP of Applied Learning at The Ken Blanchard Companies about...customer service and her role at the upcoming Central Iowa Business Conference slated for 11 October. (Click here for details and to register.) In this conversation we talk about what makes for impressive and winning customer service, what motivates companies to do "the right thing" and the impact service, real service, has on the bottom line. Stories and ideas from one of the best. Enjoy and thanks to the Urbandale Chamber of Commerce for hooking us up.
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
Our Restaurant of the Week is Table 128 with Chef/Owner Lynn Pritchard (who gives big props to his Bride, Sarah). Here we talk about the decor, the menu, what's hot in the dining world, what happened during Restaurant Week and this special attraction to...Julia Child all during the month of September. Enjoy, Table 128!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
Our Restaurant of the Week is Court Avenue Brewing Co. & Restaurant and with us to talk beer and food is the Brewmaster Brian Vaughn. We talk about the changes in beer from when Court Avenue Brewing started over twenty years ago and what was the secret they quickly learned that boosted the flavor and the favor of beer drinkers from across the Metro. We also touch on the value of well trained, smart and outgoing wait staff. Schooled in classical theater Brian made for an interesting and fun interview. Come along and meet our Restaurant of the Week!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
If the name sounds familiar it will be the voice that will jog your memory. Jim Bohannon came to Central Iowa for the Annual Iowa Broadcast News Association Convention to teach and to, of course, talk. We sat down with Jim at the end of a very long day to ask some questions...about interviewing, broadcasting, fake news and the future of radio.
Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
The work being done by AARP and AARP-Iowa impacts every age group. Here we visit with AARP-Iowa State Director Kent Sovern about Smart Money Week, a special fraud protection program with Iowa Attorney General Tom Miller, a free shred of old documents to and seminars designed to assist you on keeping more of your hard earned money. Plus AARP Members are invited to a free screening of Hacksaw Ridge. We pack lots of information into a few minutes. Have a listen and get all the details here.
Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:05pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
Meet Austin Mac Nabb the founder of VizyPay a new, and Austin says, transparent, payment processing company located here in the Des Moines Metro. We spend some time learning about payment processing as an industry and then Austin shares with us why his company is different and out to disrupt the system he knows only too well. Good conversation that should be important for all small to mid-size business owners/managers.
Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:05pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
Not long ago I met Kim Meana at a grocery store and struck up a conversation about what it's like being an industry representative. I wanted to learn more about her one-woman business as a brand ambassador and how it all works so we invited her to the Business News Hour for that conversation. From product demos to consumer interaction it's a neat job and a career she says gives her great flexability and income. Have a listen.
Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:05pm on AM-940, FM-104.5 and in HD at 103.3 HD2. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
I have always been impressed with the level of customer service, responsiveness and the vast amount of choice we, as consumers, are given at HyVee. It doesn't seem to matter if that store is in a small Iowa town or in the Greater Des Moines Metro...the attention to detail is always there. Recently the Windsor Heights HyVee installed a new Starbucks, much to the delight of the community. That event allowed me to sit down with Matt Heldenbrand the Store Director and ask lots of questions about what makes HyVee tick and the business of grocery stores. Have a listen...
Insight on Business the News Hour with Michael Libbie is the only hour-long, business broadcast in the Midwest. You can catch us at 5:05PM on AM-940, FM-104.5 or in HD at 103.3 HD2. It is a production of Insight Advertising, Marketing & Communications a full service advertising/consulting agency based in Des Moines. Connect with The Business News Hour on Twitter @IoB_NewsHour and, for more, here is our Facebook Page.
When it comes to menswear we can go to the brick & mortar store, the mall, pre-paid internet shopping or men can have a professional stylist come to their home or office for a custom fitting. Meet Erin Dahl from J. Hilburn Custom Menswear and that is what she does. For three years Erin has brought custom fashion to her clients. Learn more here:
Insight on Business the News Hour with Michael Libbie is the only hour-long, business broadcast in the Midwest. You can catch us at 5:05PM on AM-940, FM-104.5 or in HD at 103.3 HD2. It is a production of Insight Advertising, Marketing & Communications a full service advertising/consulting agency based in Des Moines. Connect with The Business News Hour on Twitter @IoB_NewsHour and, for more, here is our Facebook Page.
Our Small Business Spotlight shines on Tradewinds Tile and Stone based in Bradenton, Florida with Nancy Sutton Scott. She and her partner Lisa Tosi-Horn are celebrating five years in the business of decorating homes in their area. We talked about the business and what tends to set them apart from other local businesses. Nancy has an extensive retail background from department stores to, wait for it, Disney.
Insight on Business the News Hour with Michael Libbie is the only hour-long, business broadcast in the Midwest. You can catch us at 5:05PM on AM-940, FM-104.5 or in HD at 103.3 HD2. It is a production of Insight Advertising, Marketing & Communications a full service advertising/consulting agency based in Des Moines. Connect with The Business News Hour on Twitter @IoB_NewsHour and, for more, here is our Facebook Page.
