Here we visit with Dr. Victoria Halsey author, professional speaker and VP of Applied Learning at The Ken Blanchard Companies about...customer service and her role at the upcoming Central Iowa Business Conference slated for 11 October. (Click here for details and to register.) In this conversation we talk about what makes for impressive and winning customer service, what motivates companies to do "the right thing" and the impact service, real service, has on the bottom line. Stories and ideas from one of the best. Enjoy and thanks to the Urbandale Chamber of Commerce for hooking us up.
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
This week, as they have done for the past several years, the Windsor Heights Chamber of Commerce held a golf event at Waveland Golf Course. It gave us an opportunity to sit down with Rocky Sposato, the manager there, and talk about the historic Des Moines owned facility and how it came to be that a private firm now manages this and two other municipal golf courses in the city...soon to add Jester Park from Polk County. Listen in to the business of golfing...
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
Data Breaches, Hacking, Cyber Crime they are all new frontiers that businesses must face...but who has the time and talent? Here, on our Newsmaker Line, is Kristan Judge from the National Cyber Security Alliance. We talk about business and cyber security and about an upcoming (18 September) event at DMACC in Ankeny where businesses, of any size, can learn about five critical topics to help keep your business safe. Here is the link to register and it is free! Oh, and here is the link to the conversation about another level of security for your devices called Lock Down Your Login.
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
We spend some time with Action Coach Monte Wyatt who explains what it is that he does to bring clarity to his clients. We discuss leadership, management, motivation, productivity and team building. It's what he does...when not sponsoring Live2Lead coming to Des Moines on October 6th. Yes, we chat about that as well. Have a listen...and grab your tickets here!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
Everything is changing and at a rapid pace. Here we explore how technology has invaded every aspect of our lives and our businesses. How that change has altered how we market, advertise and learn. Brian Waller is the President of the Technology Association of Iowa and we talk about all of those issues and the lead role Iowa has in the world of transformational technology. Truly interesting radio.
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
While there have been recent changes in the Workers Compensation Law in Iowa many businesses may not know or they may not be aware of what responsibilities they still have under the law. Here Tracy Gonzalez the Manager of Risk Services for Aureon HR joins us to talk about best practices...exactly what should businesses, of any size, do when confronted by a workplace injury? We asked...and Tracy answered:
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
It seems that far too often "busy" means that we can't take time out to really learn more about doing business...better. However, that is exactly the mission of the upcoming Central Iowa Business Conference slated for October 11. Here Todd McDonald and Leisa Fox share details about the Urbandale Chamber sponsored event that will happen at the Marriott, Downtown. Carve out some time to listen and then register!
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
He comes from a political family and sees politics as a way to serve people...all the people. It's sort of the way he ran his successful business. Meet Mike Sherzan who made a run for Congress in the Third Congressional District of Iowa. Long before that he spent his time directing Broker Dealer Financial Services Corporation which has grown to serving over 35,000 clients. True to his word of "helping others" Mike is helping his employees transition into owners through an ESOP. We think you'll enjoy this...
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
Preventing on-the-job injuries means increased morale, productivity and profits three good reasons to attend HawkEye on Safety September 20th at the Coralville Marriott Hotel & Convention Center. In studio with us is Bill Gerhardt and on our Newsmaker line is Brent Anderson and Tammi Goerdt to explain the program, who may attend and the many benefits of having a safe workplace. Registering for HawkEye on Safety is here and your registration includes breakfast, lunch, refreshments, parking and a world of knowledge.
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
He was raised overseas and he has a unique perspective on culture and communication. Meet Kyle Hopkins a Tero International trainer who works on the Impact Series there. Kyle not only has an interesting personal story but he's on the mark when he talks about communication, negotionions and personal interaction. We always learn something from our friends at Tero...spend a few minutes and learn some great tips from Kyle.
The award winning Insight on Business the News Hour with Michael Libbie is the only weekday, hour-long business broadcast in the Midwest. The national, regional and local business news along with long-form business interviews can be heard Monday - Friday starting at 5:00pm on AM-940. The Business News Hour is a production of Insight Advertising, Marketing & Communications through a business relationship with The Des Moines Radio Group. You can follow us on Twitter @IoB_NewsHour.
